Customer Service is a Priority at aide automotive

  • Post category:News
  • Reading time:2 mins read

Over 50% of customers return to us!

 

aide automotive has been supplying automotive products for the past 6 years. Based out of Nottingham we supply a full range of automotive products that provide solutions to problems facing the automotive industry. To name but a few we stock anti-siphoning devices, diagnostics tools, tyre pressure monitors battery and brake testers.

Whatever the product customer service is a high priority for aide automotive; when Matthew Burke started the business in 2002 one of the main aims was to offer a high level of service in addition to quality products. As each year has passed our customer base has grown with many companies offering repeat orders. Matthew Burke stated “Over the years I have seen that it’s not just good products that makes a successful business, good service is vital to any customer. We deliver invaluable service through small things like ensuring customers know when the product will be delivered to producing simple concise user guides for each of our products. We get over 50% of our customers returning to us, which really quantifies the high level of service we provide.”

aide automotive has worked to a strict quality guideline from day one, we have a traceable quality system, so we can identify issues and take corrective action if necessary.

See for yourself what some of our customers say about our quality service

More than happy with your service and product, it may be of interest to other Citroen/Peugeot dealers out there, I am sure like me a battery to warranty if rejected could loose you a lot of money. Great piece of kit loved before love it now. 100% protection!!!

Trevor Holroyd

Evans Halshaw York

 

Very little to comment on just EXCELLENT service
Terry Conlan

 

First Devon and Cornwall

 

 

Yes received the anti siphon device the next day and fitted in 10 minutes, excellent service.

Peter Wallwork

Cool Freight

Excellent service, communication was first class and shipment of goods arrived with in several hours, of the purchase , would highly recommend to any one.
Barry Gostinskie
Gostinskie Haulage